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The original item was published from 4/10/2020 4:23:00 PM to 4/30/2020 5:05:03 PM.

News Flash

Columbus News

Posted on: April 2, 2020

[ARCHIVED] Grocery Phone Order and Home Delivery

ONLY FOR Seniors aged 65 years and older & Individuals with Underlying Health Conditions.
The City of Columbus has developed a program with Hy-Vee to assist the most vulnerable individuals with grocery shopping.

In order to curtail the spread of the virus as much as possible, City employees who are currently not performing their normal duties due to closures of City facilities will be taking grocery orders by phone and delivering those grocery orders to homes.  At this time, Hy-Vee has a capacity to take 20 more orders per day.


In order to participate, you must:

  • Be 65 years or older OR have an underlying health condition.
  • Be able to pay for your groceries over the phone.
  • Live in the City of Columbus


  • To order, call 402-562-4212
  • Calls will be taken Monday through Friday between 8:00 AM – 12:00 PM
  • Provide the following information:  
                Name, Age or Health Condition, Address, Phone Number, Grocery List

The City will take this information and provide it to Hy-Vee.

Hy-Vee will gather the grocery order.

Hy-Vee will call the customer directly for payment over the phone.

The City will provide employees to pick up the grocery orders at Hy-Vee, and deliver them to your front door.

The City employees will not be able to enter any homes or assist with carrying groceries after they are delivered to the front door.  The employees will deliver the groceries to the door, then knock/ring the doorbell and step at least 6 feet back from the door until the customer takes their grocery order.  

If you order before noon on one day, you will receive your order before 1:00 pm on the next day or the following day after. Friday orders will be delivered on Saturday or Monday.

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